AUTOMATION CONSULTING

Automation consulting can be extremely helpful if your internal team does not have first-hand experience in automation. We are a team of experts who specialize in providing top-notch automation consultation services to businesses across various industries. As an automation consultant, we help our clients optimize their workflow processes by implementing robotic process automation (RPA) solutions.

RPA is a form of automation technology that utilizes software bots to perform repetitive, rule-based tasks. These bots are just software that runs on a PC or virtual machine, via a software agent connected to a central management platform.

By automating these tasks, businesses can increase efficiency, reduce errors, and improve overall productivity. Our firm works primarily with Automation Anywhere and Microsoft Power Platform as automation platforms but we have the fundamental knowledge and experience to work in most platforms. Our past experience lies in the banking and back office administration sectors, making us well-equipped to handle complex automation projects.

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AUTOMATION CONSULTING PROCESS

We follow a specific process on our automation consulting projects to ensure the proper tracking and deliveyr of value by the automation to the process.

1. Analyze Process

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We gather all docuementation, performance data, existing key performance indicators, systems involved, people involved, notification, and perform a gap analysis.

2. Quantify Value Add

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A standard artefact of our process is a value / effort calculation. This is effectively an enhanced Return on Investment calculation. Enhanced as we use a wider lens to review.

3. Implementation

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Prior to any change a full implementation plan will be provided, and our experts will be as involved as you prefer. As each organization is different we custom build plans.

4. Measure & Adjust

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Once changes are in place our experts will ensure the correct data points are being monitored and performance information is being gather to review.

ROBOTIC PROCESS AUTOMATION

Robotic Process Automation (RPA) is one example of automation we can employ to help your business optimze processes and/or services, save time, save money, and increase quality.

RPA is essentially a set of instructions given to a software bot that runs on a PC or virtual PC/Server. Programmed to runon a schedule or upon a specific trigger, the bot will execute the set of instructions. Typically we use automation like this to mimic a users process in the event a more direct form of automation is not feasible. The bot simply follows the same process a user would but faster, without error, and at any time, for any length of time.

TYPES OF AUTOMATION

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Platform Specific

Some platforms have automation of tasks and/or work flows built right in. For example, Freshservice is a SaaS (cloud based) service desk solution that has work flow automation tooling built right into the platform. With these tools we can in most cases automate the vast majority of the administrative overhead for common service desk tasks.

At Archimedes we have familiarity in several platforms and work management systems. If you are curious if your particular system has this capability or if we have the skills to engineer on it simply use the contact us for details.

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Office 365

Many businesses utilize an Office 365 license model that includes automation tools. Between SharePoint, Power Automate, Power Apps, Outlook and Teams, we can automate a lot of different types of activities.

These tools are included in most M adn E licenses and can be licensed through your Microsoft Office 365 admin portal. See our Insights page for examples and writeups. We maintain certification on the Microsoft Power Platform as well as years of hands on experience.

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Robotic Process Automation

If you are not familiar with Robotic Process Automation (or RPA) you are not alone, it is relatively new to the market. RPA is a type of automation that utilizes a written script, and virtual machine, and a bot, to mimic a process the same way a user would. The bot is programmed to position the mouse pointer, perform clicks, copy and paste, take screenshots, and execute scripts. This is of course an overview and most RPA platforms can get very advanced with how they can automate a process, test, or even perform QA functions.

Archimedes is familiar with several RPA plaforms but most previlently Automation Anywhere. We are training and performing research into several emerging platforms all the time so feel free to contact us for details.

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Scripting and Integrations

Depending on the task and the platform it is performed on it might be as simple as writing a PowerShell script and scheduling it on an automation platform. We can also write up JavaScript if the task is web-based.

If your tools are web-based or have an API we can typically write integrations based on alerts in one system or another. Essentially when a programmed trigger is tripped and API call is made to pass data or execute a fucnction we have written in the host system or a remote system connected with API. There are also options to have custom APIs wrtiten, and triggers programmed into SaaS platforms like Zapier.