ROBOTIC PROCESS AUTOMATION

RPA is a form of computer automation technology that utilizes software bots to perform repetitive, rule-based tasks. These bots are software that runs on a PC or virtual machine, via a software agent connected to a central management platform.

By automating these tasks, businesses can increase efficiency, reduce errors, and improve overall productivity. Our firm works primarily with Automation Anywhere and Microsoft Power Platform as automation platforms but we have the fundamental knowledge and experience to work in most platforms. Our past experience lies in the banking and back office administration sectors, making us well-equipped to handle complex automation projects.

robotic-process-automation graphic showing a persons hand moving a dial between two positions, to an option of RPA or robotic process automation

POPULAR RPA PLATFORMS

We follow a number of different Robotic Process Automation platforms because honestly they all have pro’s and con’s that make each one good choice depending on the implementation scenario, environment, use cases, and goals of the organization.

UiPath

The current market leader in the RPA space according to Forrester. The platform boasts a low-code RPA solution with a variety of high quality integrations and capabilities.

Pegasystems

A powerful low-code solution in the RPA space that can connect to over 150 systems using out of the bos adapter and community-built integrations. Pega has recently risen in the space.

Blue Prism

Often referred to as one of the early leaders in RPA it offers a mature product that is built on a lot of lessons learned in the space. Historically has been the most capable but expensive.

Automation Anywhere

Easy to use, no-code/low-code RPA platform that has become more popular in the last few years. Sufficient number of integrations and decent price point for capabilities.

Microsoft

One of the latest to the RPA space but a powerful tool as it ties directly into the M365 cloud environment with a lot of built-in connectors. Also, an interesting platform to watch with Open.AI

robotic-process-automation Forrester Wave chart for Q1 of 2023 showing main platforms in robotic process automation

RPA IN-DEPTH

Robotic Process Automation (RPA) is one example of automation we can employ to help your business optimze processes and/or services, save time, save money, and increase quality.

RPA is essentially a set of instructions given to a software bot that runs on a PC or virtual PC/Server. Programmed to runon a schedule or upon a specific trigger, the bot will execute the set of instructions. Typically we use automation like this to mimic a users process in the event a more direct form of automation is not feasible. The bot simply follows the same process a user would but faster, without error, and at any time, for any length of time.

WHY USE RPA?

It’s simple, because in some business cases the needs of the business require faster processing and less errors than manual processing. For certain repeatable, robotic tasks, RPA can outperform a human in almost every respect. A bot can operate 24 hours a day in a controlled environment, and can be scaled with ease.

Bots cannot replace humans in every case, but there is a certain type of work everyone is familiar with that is very apperant a bot would be better at. Most people that have a tenure in the corporate environment have seen these tasks, moving data from one system to another, pulling reports, and filing paperwork into various systems to name a few. Most of the people doing this work in all honesty would rather not. At Archimedes we aim to get people out of the computer work and back into the human work.

In a lot of cases ROI can reach upwards of 200% over 3 years depending on the implementation. This is a rough average, sometimes it is much higher, or much lower depending on the use case.

Need an Assessment?

Archimedes can inject ourselves into your environment and perform process analysis to tell you exactly how much implementation would cost and the approximate savings across the spectrum.

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OTHER TYPES OF AUTOMATION

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Platform Specific

Some platforms have automation of tasks and/or work flows built right in. For example, Freshservice is a SaaS (cloud based) service desk solution that has work flow automation tooling built right into the platform. With these tools we can in most cases automate the vast majority of the administrative overhead for common service desk tasks.

At Archimedes we have familiarity in several platforms and work management systems. If you are curious if your particular system has this capability or if we have the skills to engineer on it simply use the contact us for details.

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Office 365

Many businesses utilize an Office 365 license model that includes automation tools. Between SharePoint, Power Automate, Power Apps, Outlook and Teams, we can automate a lot of different types of activities.

These tools are included in most M adn E licenses and can be licensed through your Microsoft Office 365 admin portal. See our Insights page for examples and writeups. We maintain certification on the Microsoft Power Platform as well as years of hands on experience.

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Scripting and Integrations

Depending on the task and the platform it is performed on it might be as simple as writing a PowerShell script and scheduling it on an automation platform. We can also write up JavaScript if the task is web-based.

If your tools are web-based or have an API we can typically write integrations based on alerts in one system or another. Essentially when a programmed trigger is tripped and API call is made to pass data or execute a fucnction we have written in the host system or a remote system connected with API. There are also options to have custom APIs wrtiten, and triggers programmed into SaaS platforms like Zapier.